TERMS AND CONDITIONS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE.

Welcome to our website. By continuing to browse and use this website, you agree to comply with and be bound by these Terms and Conditions, together with our Privacy Policy and website Disclaimer, which govern Coach Kumbi’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these Terms and Conditions. For the purposes of these Terms, “Us”, “Our”, and “We” refer to Coach Kumbi, and “You” or “Your” refers to the client, visitor, website user, or any person accessing our website.

AMENDMENT OF TERMS

We reserve the right to change, modify, add, or remove portions of these Terms at any time. Please review these Terms regularly to stay updated. Your continued use of the website constitutes acceptance of any changes.

LIMITATION OF LIABILITY

It is an essential condition of your use of our website that you agree that Coach Kumbi is not legally responsible for any loss or damage you may incur in connection with your use of the website, including from errors or omissions in information, any goods or services offered, or any third-party content, links, advertisements, or comments.

Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your personal needs. Information may contain inaccuracies, and we expressly exclude liability for such inaccuracies to the fullest extent permitted by law.

COMPETITION AND CONSUMER ACT

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Where permitted, our liability for breach of a condition or warranty is limited to:

  • supplying the goods or services again,

  • replacing the goods, or

  • paying the cost of having the goods or services supplied again.

You must be 18 years or older to use this website or purchase goods or services.

DELIVERY OF GOODS

Physical goods (if offered) may be delivered by Australia Post or other reputable courier services. Delivery timeframes vary and are outside our control. Damaged or lost items should be resolved directly with the courier service.

Digital goods are delivered immediately upon purchase. Downloading digital goods carries inherent technical risks. Please contact us if you experience technical difficulties.

RETURNS AND REFUNDS

Coach Kumbi handles returns and refunds in accordance with Australian Consumer Protection law.

If you wish to request a return or refund, please contact us within the appropriate statutory timeframe with a valid reason. If the issue cannot be resolved, a refund may be issued once goods are returned (if applicable). Unopened goods may be refunded in full. Refunds are processed using the original payment method. All refunds are issued at our discretion and in compliance with the law.

LINKS TO OTHER WEBSITES

Our website may include links to other websites, advertisements, or content for your convenience. This does not imply endorsement. We are not responsible for the content or accuracy of information on third-party sites.

Any advice or information provided by third parties is their responsibility. We do not accept liability for third-party advice.

DISCLAIMER

To the fullest extent permitted by law, Coach Kumbi disclaims all warranties—expressed or implied—including but not limited to implied warranties of merchantability and fitness for a particular purpose.

We do not warrant that:

  • documents, goods, or services are free of errors,

  • defects will be corrected, or

  • the website or server is free of viruses or harmful components.

We strive to keep information accurate and up to date but make no guarantees regarding accuracy, suitability, or reliability.

You are solely responsible for any costs associated with servicing, repair, or correction. Some exclusions may not apply under certain laws; please ensure you understand any risks involved in using this website.

YOUR PRIVACY

At Coach Kumbi, we are committed to protecting your privacy. We respect the confidentiality of the information you provide and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy for full details.

You may change your personal details at any time by emailing us. All customer information is stored securely. Credit card details are not stored on our servers.

THIRD PARTIES

We do not sell or deal in personal information.

We may use general, non-identifying information to create marketing statistics, identify customer needs, and improve our services. Any customer data used for these purposes does not identify you personally.

DISCLOSURE OF INFORMATION

We may disclose your information where required by law, to enforce our Terms, or to protect the rights, property, or safety of our customers or third parties.

EXCLUSION OF COMPETITORS

If you create similar documents, goods, or services for the purpose of providing them for a fee, you are considered a competitor. Competitors are not permitted to access or use our website or content.

If you breach this term, Coach Kumbi reserves the right to pursue you for any losses and profits gained from such improper use and may deny you access to our website.

COPYRIGHT, TRADEMARK & RESTRICTIONS OF USE

This website contains material owned by or licensed to us, including design, layout, branding, graphics, and content.

You are not permitted to reproduce, republish, upload, transmit, or distribute any materials from this website for commercial use or to third parties without our written consent.

You may:

  • print or download content for personal, non-commercial use;

  • share content with individuals for personal use, provided you acknowledge our website as the source.

Commercial exploitation or storing content on other websites is prohibited unless you receive written permission from us.

WHOLE AGREEMENT

These Terms constitute the entire agreement between you and Coach Kumbi. No additional terms apply unless required by law.

EXCLUSION OF UNENFORCEABLE TERMS

If any clause is deemed illegal or unenforceable under applicable law, it shall be removed only in that jurisdiction, without affecting the remaining Terms.

PRODUCTS AND DIETARY SUPPLEMENTATION

Information provided on this website is for general educational purposes only and is not a substitute for professional medical advice.

You should consult your GP or medical professional before making dietary or lifestyle changes, especially if you have medical conditions or concerns.

By using this website, you agree not to hold Coach Kumbi liable for outcomes related to the use or application of information provided on our website or associated platforms. All decisions regarding diet and health are your responsibility.

JURISDICTION

These Terms are governed by the laws of Western Australia and Australia. Any dispute arising between you and Coach Kumbi must be addressed in the courts of Western Australia.